ABSENCE – DEPARTURE

RE-CREDITING in case of ABSENCE

NURSERY and PRIMARY School

In the event o f ABSENCE, COMSEV office will only credit the family’s wallet for the cost of meals not taken.

The request of re-crediting must be made by the member as COMSEV does not receive the names of absent children.

In the case of SICKNESS, this is only done if the absence lasts for at least 2 consecutive weeks.

In case of COVID or FIDUCIARY QUARANTINE there is no minimum number of days of absence to ask for a re-crediting.

SECONDARY School

Meals taken at the self-service are charged to the account only on presentation of the badge at the central cash desk, except in the case of packed lunches.

 

REFUND in case of DEPARTURE

PRIMARY and SECONDARY School

MEMBERSHIP FEE:

In case of DEPARTURE from School, as indicated in the Statute, the parent/guardian of the pupil:

- has three months to fill in the online WITHDRAWAL FORM to ask for the refund of the membership fee

- once the Board of Administators has accepted the request, the withdrawal will be final and the office can proceed with the refund by bank transfer.

- after 3 months, both the membership fee will be forfeited.

CREDIT:

the credit evenutally presento on the Melix account will be automatically refunded, on the bank account indicated on the canteen service request form